All records are kept on the computer system. In order to avoid mistakes when checking on records (we have over twelve thousand) we ask you to quote your date of birth when asking for any service. We use this as a cross check.
In addition to the current records, previous information is held in the paper files. All information in both systems is, of course, completely confidential and can be accessed only by healthcare professionals within the surgery. No confidential information is disclosed without the written consent of the patient.
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